Robert Half Office Team Customer Service Representative in Fort Worth, Texas
Growing Company Seeks Customer Service Representative! OfficeTeam is in the hiring process for an articulate, highly-skilled Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment. If you're looking for a short term temporary-to-fulltime position in Fort Worth, Texas, this Customer Service Representative opportunity could be for you! Your responsibilities in this role - Receive and send written business correspondence - Handle incoming telephone calls - You will likely support business development and client referral goals by actively cross-selling and referring customers - Give exceptional customer service in a timely fashion
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2018 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 04030-0010386851
Functional Role: Customer Service
City: Fort Worth
Postal Code: 76137
Compensation: $14.25 to $16.50 per hour
Requirements: - Proficiency with Microsoft Office required - 2+ years' experience of demonstrated performance in a goal-driven customer-focused environment preferred - Ability to effectively interact, verbally and in writing - Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers - Ability to simplify complex problems and build solutions - Experience performing extensive research to resolve complex customer inquiries - Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly - Proven ability to navigate multiple computer systems, applications, and utilize search tools to find information - Strong customer service and office administrative skills - Customer service experience desired - Call center experience required - success driven attitude and an engaging businesslike approach We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today