Robert Half Accountemps Collections Specialist in Dallas, Texas
Collections Specialist needed immediately for a logistics company near North Dallas! The Collections Specialist will be calling on assigned accounts to collect past due balances, and inputting notes about collections activities into the customer's file. The Collections Specialist will be responsible for other general office duties as directed by the Collections Manager. Other duties include evaluating accounts and preparing documents. Other general office duties may be assigned.
Collection Specialist that have excellent written and verbal communication skills as well as having time management, organization skills and attention to detail are encouraged to apply.
Responsibilities and Duties Business to business collections of accounts. Generate aging reports, reviews accounts and contacts accounts regarding past due receivables. Reviews residual account balances after payments are applied and recommends necessary adjustments (within eligible guidelines), including misapplied payments, over-payment notification, refund request, small balance write offs, customer reconciliations, processing credit memos and/or secondary billing as needed. Research discrepancies and research, analyze, resolve customer disputes and issues. Develops and maintains a detail oriented relationship with external and internal customers
Qualifications and Skills
2+ years of business to business Collections, accounting, and some call center experience. Prefer college degree in business or accounting; associates degree. Reconciliation and negotiation skills to communicate professionally and effectively verbally and in writing. Microsoft Excel, Word, Outlook, 10-key, typing, and computer comfortable. Basic understanding of accounting and bookkeeping principles. High school/GED required.
Please submit your resume to email@example.com
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