Berkeys Air Conditioning CSR/Dispatcher in Southlake, Texas
JOIN A WINNING TEAM!
CSR/Dispatcher for Busy Plumbing HVAC and Electrical Office
We are looking for family oriented, fun, hard-working organized, positive superior customer service call center representatives and dispatchers. On time arrival to work and impeccable attendance is a must!
Serving as ambassadors to our clients,
CSR Team handles all incoming and outbound client calls relating to service, maintenance and installation appointments.
Full-time schedule with some weekends
Works well in a fast paced client-centric environment.
Previous Dispatching experience is a must and preferably in the Plumbing HVAC or Electrical service industry. Previous experience in a Plumbing/HVAC or Electrical Service company is a plus.
Previous experience using the ESC (Desco) Service software platform is also preferred.
The CSR/dispatcher will provide exceptional customer service to our clients using a pleasant enthusiastic tone of voice and a willingness to assist our clients even in stressful and high pressure situations. Our CSR Department receives continuous training, to assist the team to hit and exceed booking goals.
Incentive Pay & Bonuses
Great Work Atmosphere
Medical, Dental & Vision Insurance
Paid Holidays & Vacation Time
Plenty of Good Opportunities
World Class Training
We Expect You To:
Have a great work attitude
Have a neat, clean appearance
Have a clean background and be drug free with a current license
Be a team player with a “can do” attitude
Apply the training you receive and be open to new ideas
Show up to work on time and complete all tasks
NO PHONE CALLS PLEASE.