Randstad Healthcare Customer Service Representative in Plano, Texas

Healthcare Customer Service Representative

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job details:

  • location:Plano, TX

  • salary:$11 - $13 per hour

  • date posted:Tuesday, September 26, 2017

  • job type:Temporary

  • reference:S_572748

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We currently have an opportunity for a large healthcare services provider located in Plano, TX. This is a rapidly growing industry and they urgently need a qualified, customer service orientated candidates with experience in healthcare or a call center environment to help the business continue to grow! This is a temporary role slated to last about 5 months or more in duration, based upon the needs of the business, with a potential for longer term. This is not a commissioned sales position. This position is an opportunity for you learn and establish yourself in a fast paced, high volume, growth environment.

PLEASE SEND QUALIFIED RESUMES TO clarence.scott@randstadusa.com *

Randstad National Recruiting is seeking Customer Service Representative. This position is a temporary position lasting for 5 months.

Title: Customer Service Representative

Location: Texas, Plano

Duration: 5 months; or longer depending on the needs of the business

Hours: 8-6 M-F (8 Hours Daily)

Pay: $11.00 - $13.00

Job Description:

  • The Customer Service Associate will support the Disability product lines

  • Partner with internal and external customers by obtaining medical records

  • Responsible for addressing simple inquiries and handling administrative tasks


  • Work front lines of customer service to generate positive first impression

  • Handle inbound and outbound calls from/to providers

  • Respond to inquiries from claim managers and providers

  • Scan/Fax/email information to and from providers and other resources as appropriate

  • Manage all tasks and mail within the process time frames

  • Mail or route forms and documentation to units for processing

Working hours: 8-6 M-F (8 Hours Daily)


Skills: Experience/Skills:

--Excellent communication and interpersonal skills

--Proficiency with Microsoft Outlook, Microsoft Word and Microsoft Excel, fax machines

--Proficiency in managing multiple tasks

--Ability to meet deadlines in fast-paced environment

--Ability to address/resolve complaints and service issues in a professional and effective manner

--Attention to detail and accuracy

--Possesses strong work ethic and organizational skills

--Ability to work independently and be reliable

Education: High School Diploma or GED preferred

Experience: (2-5) Years' Experience

*PLEASE SEND QUALIFIED RESUMES TO clarence.scott@randstadusa.com *

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.