VXI GLOBAL SOLUTIONS LLC Customer Service Account Associate in LUBBOCK, Texas
VXI recruits excited, enthusiastic applicants who are ready to be successful! We create a fun learning environment with plenty of career growth opportunities. Work in an environment where you can utilize your customer service skills and experience to help customers each and every day. Your talents and contributions will be rewarded. Come for the job, stay for the career! Overview As a Customer Service Account Associate, you will receive inbound calls regarding customer concerns relating to phone, internet and/or cable/satellite services. You must be a great listener, be empathetic, and able to resolve ?customer issues. You will be assisting customers in crisis while offering outstanding world class customer service! Call us today to schedule an appointment. (806)589-0378 You ll Receive Competitive salary Paid Training Health Insurance (Medical, Dental Vision, 401K Savings) Fun Work Environment Abundant Advancement Opportunities Biweekly Production Incentives Knowledge, Skills and Abilities You ll Need to Succeed Professional comportment and demeanor Outstanding verbal communication skills Knowledge of computers and MS Windows Ability to navigate multiple screens/programs Ability to multi-task Ability to type 25 wpm Ability to follow direction and accept coaching Self-motivated and upbeat Desire to work in a team environment achieving personal and team goals Ability to work flexible hours, including weekends and evenings as required. Other Things We Look For Strong work ethic Desire to be of service Solid work history Motivated by quality/integrity Desire to excel Must be able to pass a background check and drug screen Must Haves High School Diploma/GED One-year strong customer service experience (within a call center environment preferred) This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Management reserves the right to make amendments to said job description at any time.