Robert Half Accountemps Bilingual Customer Service Representative in Irving, Texas

Position: Bilingual Customer Service Representative Location: Irving, TX Hours: Monday-Friday, 8am-5pm Compensation: $12.50-13.50 Job Description: Client currently seeking Bilingual Customer Service Representatives in Irving, TX. Looking for individuals with a background in customer service and/or working in a call center environment.

Job Duties: • Review Medicare Part D to ensure completeness, issue appropriate CMS approved correspondence • Tack potential applicant contact to ensure compliance with CMS regulations • Assist Supervisor/Manager in billing and reconciliation to ensure compliance with Medicare regulations • Assist in the development and testing of external vendor systems to ensure compliance with CMS guidelines are met within the designated time frames • Direct Medicare Part D premium invoicing to include premium bill insurances, payment allocation and reconciliation with Accounting and Finance Department • Generate monthly reporting of enrollment related statistics and various database reports • Handle special projects as assigned by management Knowledge/Skills/Abilities: • Excellent verbal and written communication skills • Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers and customers • Experience in Medicare part D is a huge PLUS • Proficient in MC Office Suite applications and Medicare Systems • Some knowledge and understanding on claims processing and Medicare enrollment applications • Ability to multi-task, strong planning skills needed along with ability to set priorities in order to meet deadlines. Interested candidates please email resume to Subject Line: (CSR/Irving)

Accountemps matches highly skilled professionals with accounting finance jobs at the best companies on a temporary and temporary-to-hire basis. Our mission is to provide you with a rewarding finance or accounting job that is well matched to your professional skills – helping you to advance in your career. Our experience, combined with the resources of our worldwide network of offices, makes Accountemps a great resource for your career. We offer excellent opportunities to find temporary accounting and finance jobs for all experience levels. From accounting clerks and bookkeepers to accounts payable and staff accountants, we can provide you unparalleled access to exciting career opportunities. But don't take our word for it. Our company once again was named first in our industry on Fortune® magazine's list of "World's Most Admired Companies" (March 1, 2017), and 9 out of 10 of our customers would recommend our service to a colleague.

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