Randstad Customer Claims Processor in Houston, Texas

Customer Claims Processor

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job details:

  • location:Houston, TX

  • salary:$11 per hour

  • date posted:Friday, October 6, 2017

  • job type:Temp to Perm

  • reference:S_576347

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description

Customer Care Specialist needed in Houston, TX 77036

Duration: 6 months temp to perm (possibility of conversion for great performance)

Start Date: 10/16

Pay: $11.00

Shift: TBD after meeting with Mgr. Needed availability for any 8 hour shift between 8 AM -11PM, M-F and 9 PM-6 PM Sat/Sun, some orders not as much. Please indicate on resume days/hours available to work.

Job Description:

Currently, we are seeking Specialists to join our team in our Houston location. This position is a call center support position (70% inbound, 30% outbound) assisting people with inquiries regarding their medical benefits. Your responsibilities will include but are not limited to the following:

-Ability to navigate through multiple computer applications with speed and accuracy

-Ability to work with customers to resolve inquiries

-Provide troubleshooting assistance to customers

-Maintain a high level of world class customer service/professionalism to a wide range of customers

Working hours: TBD after meeting with Mgr. Needed availability for any 8 hour shift between 8 AM -11PM, M-F and 9 PM-6 PM Sat/Sun, some orders not as much. *Please indicate on resume days/hours available to work.

Skills:

Requirements:

-Flexibility to work any scheduled shift including weekends

-Ability to read and interpret documents

-Computer skills to include Windows, Microsoft Office, and Internet Explorer

-Ability to type minimum 30 WPM

-Able to type and talk simultaneously

-High School Diploma or equivalent is required (will be verified if transitioned to perm position)

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.