Randstad Facilities Management Dispatcher in Dallas, Texas

Facilities Management Dispatcher

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job details:

  • location:Dallas, TX

  • salary:$13 per hour

  • date posted:Monday, October 2, 2017

  • job type:Temp to Perm

  • reference:S_574701

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description

Randstad's client near Downtown Dallas is looking to add a Customer Service Representative to their Facilities Maintenance/Dispatch team!

This is temp to hire opportunity, paying $13 per hour.

**Please note: the candidate selected for this role will be required to work the following schedule:

Sunday: 4am-2:30pm, Monday: 6am- 4:30pm, Thursday: 4am-2:30pm, Saturday: 4am-2:30pm with Tuesday, Wednesday and Fridays off.

This is a 24-hour, fast-paced call center/dispatch environment. Responsibilities include taking and dispatching service request calls to Field Service Techs, responding to customer inquiries from internal customers and vendors. Will be responsible for multiple calls (50 - 75 daily). The purpose of this position is to provide information in response to inquiries about products and services and to handle and resolve complaints, incoming service requests will come via phone, chat, email & online requests from all business units on facility-related issues. Generates and dispatches service request work orders for completion by vendors. Schedules conference rooms and audio visual equipment.

Working hours: Sunday: 4am-2:30pm, Monday: 6am- 4:30pm, Thursday: 4am-2:30pm, Saturday: 4am-2:30pm with Tuesday, Wednesday and Fridays off.

Skills:

Requirements:

-- Minimum of 2 years+ of experience in dispatching, facilities maintenance, reception/call center experience highly desired!

-- Must be have clear and professional speaking voice.

-- Good PC skills to include intermediate skills with Microsoft Office, and ability to type 45 wpm

-- High school diploma or general education degree (GED) required.

-- Candidate will be required to submit to a drug screening and criminal background check

Please apply online with an updated resume for consideration!!

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. EEO Employer: Race, Religion, Color, National Origin, Citizenship, Sex, Age, Disability, Ancestry, Veteran Status, Genetic Information, Service in the Uniformed Services or any other classification protected by law.