Rushmore Loan Management Services Database Administrator in Dallas, Texas

POSITION SUMMARY:

The Database Administrator helps install, troubleshoot, and configure voice and networking hardware and software for a 600+ employees and a call center of 150+ agents. The Database Administrator will also work with various third-party vendors and service providers to help move projects along and meet timelines.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Oversee a database environment consisting of 15+ production SQL Servers

  • Evaluate production databases environment against best practices

  • Work with 3rd part vendor on monitoring, alerting and other database initiatives

  • Assist development team with rollouts, patching, query tuning, and database design optimization

  • Assist company with future initiatives involving new database versions and cloud presence

  • Oversee and implement security controls to protect confidential customer data at rest and in transit

  • Schedule and perform regular database maintenance

  • Augment existing disaster recovery protocol for production databases

  • Assist in monitoring and troubleshooting nightly ETL processes, batch jobs, and scheduled tasks

  • Create and Maintain database management procedures and configuration standards

  • Other duties as assigned.

ESSENTIAL KNOWLEDGE & SKILLS:

  • Ability to work well and participate in a team environment

  • Able to exercise great initiative and independent judgment.

  • High regard for confidentiality and ability to maintain confidential information.

  • Ability to manage several projects and tasks simultaneously.

  • Solid problem-solving and business acumen skills.

  • Willingness to work additional hours in order to meet tight deadlines.

  • Exceptional written and verbal communication

  • Excellent customer service

  • Highly organized, with exceptional attention to detail

  • Able to thrive in a fast-paced environment

  • Experience with a call center of 50 or more agents

EDUCATION AND/OR EXPERIENCE:

  • Bachelor’s Degree in Information Systems, Computer Science or related field preferred

  • High School diploma required

  • 5-7 years’ experience managing databases in enterprise environments

  • Expert knowledge of query performance tuning in a Microsoft SQL Server environment

  • Expert knowledge of Information Security related disciplines (encryption at rest, encryption in transit, etc.)

  • Experience upgrading Microsoft SQL Server platforms

ID: 2017-1872

External Company Name: Rushmore Loan Management Services

External Company URL: rushmorelm.com