Rushmore Loan Management Services Database Administrator in Dallas, Texas
The Database Administrator helps install, troubleshoot, and configure voice and networking hardware and software for a 600+ employees and a call center of 150+ agents. The Database Administrator will also work with various third-party vendors and service providers to help move projects along and meet timelines.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Oversee a database environment consisting of 15+ production SQL Servers
Evaluate production databases environment against best practices
Work with 3rd part vendor on monitoring, alerting and other database initiatives
Assist development team with rollouts, patching, query tuning, and database design optimization
Assist company with future initiatives involving new database versions and cloud presence
Oversee and implement security controls to protect confidential customer data at rest and in transit
Schedule and perform regular database maintenance
Augment existing disaster recovery protocol for production databases
Assist in monitoring and troubleshooting nightly ETL processes, batch jobs, and scheduled tasks
Create and Maintain database management procedures and configuration standards
Other duties as assigned.
ESSENTIAL KNOWLEDGE & SKILLS:
Ability to work well and participate in a team environment
Able to exercise great initiative and independent judgment.
High regard for confidentiality and ability to maintain confidential information.
Ability to manage several projects and tasks simultaneously.
Solid problem-solving and business acumen skills.
Willingness to work additional hours in order to meet tight deadlines.
Exceptional written and verbal communication
Excellent customer service
Highly organized, with exceptional attention to detail
Able to thrive in a fast-paced environment
Experience with a call center of 50 or more agents
EDUCATION AND/OR EXPERIENCE:
Bachelor’s Degree in Information Systems, Computer Science or related field preferred
High School diploma required
5-7 years’ experience managing databases in enterprise environments
Expert knowledge of query performance tuning in a Microsoft SQL Server environment
Expert knowledge of Information Security related disciplines (encryption at rest, encryption in transit, etc.)
Experience upgrading Microsoft SQL Server platforms
External Company Name: Rushmore Loan Management Services
External Company URL: rushmorelm.com