TELVISTA INC Call Center Technical Support - Entry Level in DALLAS, Texas
Do you love computers? Do you have a router at your house? Do you help friends and family set up wireless connections or HD TV's? We need you! Telvista is hiring Technical Support Associates at our call center in Dallas. Our office is in Farmers Branch, convenient to Irving, Carrollton and DART. We offer: six weeks PAID training, up to $3,000 tuition reimbursement annually for full-time employees, a liberal paid time off program, modern/bright facility, and more! Great job for students. We will work with you. Bring a copy of your class schedule. Our Technical Support Associates take inbound calls from customers and answer questions about phone, Internet and cable TV issues. Successful Tech Support Associates have the following qualifications: - Ability to troubleshoot and resolve customer issues - Ability to utilize online resources to solve issues - Ability to engage with customers while solving problems - Ability to type 25 wpm - Ability to talk and enter customer data at the same time We offer a comprehensive benefits package, 401(k), paid training, paid time off, promotional opportunities and more!! We work hard, and we also believe in having fun! Compete in ping pong, pool or Wii championships, cube decorating contests, or just enjoy cake and ice cream at our monthly birthday celebrations, Telvista is a friendly place to work with a casual dress code! Come experience our state-of-the-art facility and all the benefits of learning the call center industry. Your career is calling! Answer the call!